Agent Agreement
1. Definitions
In this Agent Agreement, the following definitions apply in addition to those set out in the DealsGrid Terms of Use (https://dealsgrid.ai/terms) and Privacy Policy (https://dealsgrid.ai/privacy), which are incorporated herein by reference:
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"Agreement" means this Agent Agreement, together with the DealsGrid Terms of Use, Privacy Policy, Cookie Policy, and any promotional package terms accepted by the Agent, all as amended from time to time.
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"Agent" or "you" means the individual or legal entity that registers an account on the Agent Portal and accepts this Agreement.
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"Agent Portal" means the platform accessible at https://agents.dealsgrid.ai through which Agents manage their accounts, Listings, and Lead Data.
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"Company," "we," "us," or "our" means DealsGrid LLC, a limited liability company incorporated under the laws of the State of Wyoming, United States.
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"Free Trial Period" means the initial period of six (6) months from the date of account activation during which the Agent may access the Platform at no charge, subject to Section 7.
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"Lead Data" means the contact information and inquiry details of a Buyer submitted in connection with a specific Listing, including name, email address, telephone number, messenger handles, and the content of any inquiry message.
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"Listing" means any property advertisement, description, image, pricing information, or related content published by the Agent on the Platform.
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"Platform" means the DealsGrid marketplace website at https://dealsgrid.ai and all associated subdomains and services.
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"Promotional Package" means any paid advertising or promotional service purchased by the Agent from the Company as described at https://list.dealsgrid.ai.
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"Validity Period" means the duration for which a Promotional Package is active, as specified in the applicable invoice or package description.
2. Nature of Agreement and Acceptance
2.1 Electronic Acceptance
By completing the registration process on the Agent Portal and clicking to accept this Agreement, you acknowledge that you have read, understood, and agree to be bound by all terms of this Agreement. Your electronic acceptance at the time of registration constitutes a legally binding agreement between you and DealsGrid LLC and has the same legal effect as a handwritten signature. If you are registering on behalf of a legal entity such as a real estate agency, you represent and warrant that you have the authority to bind that entity to this Agreement.
2.2 Nature of the Relationship
This Agreement does not create an employment, partnership, joint venture, or agency relationship between the Agent and the Company. The Agent is an independent party who uses the Platform as a marketplace to publish Listings and receive Lead Data. The Company is not a party to any transaction between the Agent and a Buyer and does not act as a real estate agent, broker, or intermediary in any property transaction.
2.3 Amendments
The Company reserves the right to amend this Agreement at any time. Amended terms will be posted on the Agent Portal with the effective date of the amendment. Where changes are material, the Company will make reasonable efforts to notify Agents by email or in-portal notification at least fourteen (14) days prior to the changes taking effect. Your continued use of the Agent Portal following the effective date of any amendment constitutes your acceptance of the amended terms. If you do not agree to any amended terms, you must terminate your account in accordance with Section 12.
3. Agent Registration and Account
3.1 Eligibility
The Agent Portal is open to individuals and legal entities operating as real estate agents, brokers, or agencies in Thailand or other jurisdictions. The Company does not require proof of a Thai real estate licence as a condition of registration. By registering, you represent and warrant that:
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You are at least 18 years of age and have full legal capacity to enter into binding agreements;
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You hold all licences, permits, and authorisations required by applicable law in your jurisdiction to advertise and facilitate the sale of residential property;
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All information provided during registration is true, accurate, current, and complete.
The Company accepts no liability for any consequences arising from the Agent's failure to hold required licences or authorisations. Compliance with all applicable laws is solely the Agent's responsibility.
3.2 Account Structure
Each registration creates one (1) individual Agent account. Accounts are personal and non-transferable. The sharing of account credentials with any third party is strictly prohibited. If you are registering on behalf of an agency, the account is registered in the name of the individual completing registration, who accepts personal responsibility for all activity conducted through the account on behalf of the agency. The Company does not currently support multi-user sub-accounts within a single agency registration. The Company reserves the right to audit account activity and to monitor the frequency, duration, and nature of access to the Agent Portal. If the Company determines that an account is being accessed by multiple individuals or that credentials have been shared, it may immediately suspend the account without prior notice.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials. You must notify the Company immediately at support@dealsgrid.ai if you become aware of any unauthorised access to your account. The Company shall not be liable for any loss arising from your failure to maintain account security.
4. Listing Obligations
4.1 Accuracy and Responsibility
The Agent is solely and exclusively responsible for the accuracy, completeness, legality, and currency of all Listings published on the Platform. By publishing a Listing, you represent and warrant that:
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The property described in the Listing exists, is available for sale, and the information provided is accurate and not misleading at the time of publication;
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You have the authority of the property owner or a duly authorised intermediary to advertise the property for sale on the Platform;
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The Listing does not infringe the intellectual property rights, privacy rights, or any other rights of any third party;
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All photographs, images, and visual materials included in the Listing are either owned by you, licensed to you, or you have obtained the explicit consent of the rights holder for their use on the Platform.
4.2 Scope of Listings
The Platform currently supports residential property for sale only. Agents may publish Listings for any residential property in Thailand that they are authorised to advertise, including properties listed by other agents or owned by third parties, provided that the Agent has the necessary authority to do so and publishes the Listing in their own name. The Company may, at its sole discretion, expand the Platform to include rental listings in the future. Any such expansion will be subject to additional terms notified to Agents at that time.
4.3 Currency of Listings
The Agent is responsible for keeping all Listings current and accurate. You must promptly update or remove any Listing where the property has been sold, withdrawn from sale, or where any material information has changed. The Company reserves the right to remove or deactivate any Listing that it reasonably believes to be outdated, inaccurate, or in breach of this Agreement, including following receipt of a complaint from a user, without prior notice to the Agent.
4.4 Off-Plan and Developer Listings
Agents may publish Listings for off-plan properties developed by third-party developers, acting as authorised intermediaries of those developers. Where an Agent publishes such a Listing, the Agent represents and warrants that:
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The Agent has received express authorisation from the developer to advertise and promote the relevant project and its units on the Platform;
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All project data, unit specifications, pricing, floor plans, and other information included in the Listing have been provided by or approved by the developer and are accurate to the best of the Agent's knowledge at the time of publication;
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All visual materials used in the Listing, including architectural renderings, CGI visualisations, and floor plan illustrations, are official materials provided by or licensed from the developer, and the Agent has the right to use such materials on the Platform;
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The Listing clearly identifies the property as an off-plan or under-construction project where applicable, and does not present renderings or visualisations in a manner that could reasonably mislead a Buyer into believing that the property is completed or ready for occupation when it is not;
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The Agent acknowledges that architectural renderings and CGI visualisations are for illustrative purposes only and may differ from the final completed property. The Agent must not represent or imply that rendered images are photographs of a completed property.
The Company accepts no liability for any discrepancy between an off-plan Listing and the completed property, or for any loss suffered by a Buyer as a result of relying on developer-provided information published by the Agent. All such liability rests solely with the Agent and, where applicable, the developer.
5. Lead Data and Buyer Privacy
5.1 Permitted Use of Lead Data
Lead Data transmitted to the Agent through the Platform is provided solely for the purpose of enabling the Agent to respond to the specific inquiry submitted by the Buyer in connection with a particular Listing. The Agent may use Lead Data to:
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Contact the Buyer directly to respond to their inquiry about the Listing;
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Provide the Buyer with information about the specific property or reasonably related properties that may be of interest to the Buyer based on the nature of the inquiry;
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Store Lead Data in the Agent's CRM or equivalent system for the purpose of managing the relationship with the Buyer.
5.2 Prohibited Use of Lead Data
The Agent must not:
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Sell, transfer, or otherwise disclose Lead Data to any third party for commercial or marketing purposes;
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Use Lead Data to send unsolicited marketing communications unrelated to the Buyer's specific inquiry, without obtaining the Buyer's explicit prior consent;
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Use Lead Data in any manner that violates applicable data protection laws, including the Thai PDPA, EU GDPR, or any other applicable privacy legislation.
5.3 Data Protection Compliance
The Agent acknowledges that Lead Data constitutes personal data within the meaning of applicable data protection laws. The Agent acts as an independent data controller with respect to Lead Data received from the Platform and is solely responsible for processing such data in compliance with all applicable laws. Where the Agent integrates the Platform's API with a third-party CRM or messaging system, the Agent must ensure that such third-party provider is bound by appropriate data protection obligations. The Company accepts no liability for the Agent's data processing practices following receipt of Lead Data.
6. Promotional Packages and Payment
6.1 Promotional Packages
The Company offers paid Promotional Packages that include advertising services such as paid traffic campaigns on Meta (Facebook/Instagram) and Google Ads directed at the Agent's Listings, enhanced placement within Platform search results, and other promotional features. Details of available packages, including pricing and included services, are published at https://list.dealsgrid.ai and may be updated from time to time at the Company's sole discretion. The Agent's purchase of a Promotional Package is subject to the package terms published at the time of purchase.
6.2 No Guarantee of Results
The Company may provide indicative estimates of expected lead volumes or traffic based on prior experience and market conditions. Such estimates are provided in good faith and for informational purposes only. The Company does not guarantee any specific number of leads, impressions, clicks, inquiries, or property transactions as a result of any Promotional Package. Actual results will vary depending on market conditions, property type, location, price, and other factors outside the Company's control. The Agent's purchase of a Promotional Package does not create any obligation on the Company to achieve any specific performance outcome.
6.3 Invoicing and Payment
The Company will issue invoices for Promotional Packages by email to the Agent's registered email address, via the Agent's in-portal account dashboard, or through other contact channels registered by the Agent. Invoices are deemed received on the day of transmission. The Agent must make full payment within the period specified on the invoice. Accepted payment methods include bank transfer, cryptocurrency, and other lawful payment methods as communicated by the Company from time to time. The Company will process payments through Wise Business or such other payment provider as notified to the Agent.
6.4 Late Payment
If payment is not received by the due date specified on the invoice, the Company will allow a grace period of seven (7) calendar days. If full payment is not received within the grace period, the Company reserves the right to suspend the Agent's Promotional Package and deactivate any associated enhanced placement or advertising services without further notice. Late payment interest may accrue at a rate of 5% per annum, calculated on a daily basis from the payment due date until the date of actual receipt.
6.5 No Refunds
All fees paid for Promotional Packages are non-refundable. No refund will be provided for any unutilised portion of a Promotional Package, including in the event of account suspension or termination by either party. Any unutilised portion of a Promotional Package at the end of the Validity Period shall be forfeited without compensation. Where this Agreement is terminated by the Company due to a breach by the Agent prior to the expiry of a Validity Period, the Company reserves the right to charge a Recovery Fee equal to the pro-rata value of any discount applied to the relevant Promotional Package, calculated with reference to the unutilised portion of the package at the time of termination. The Agent acknowledges that payment of any Recovery Fee is reasonable in the circumstances.
6.6 Price Changes
The Company reserves the right to change the pricing of Promotional Packages at any time. Price changes will not affect Promotional Packages already purchased and active during their current Validity Period. Revised pricing will apply to new purchases and renewals made after the effective date of the price change. Where individual commercial terms have been separately agreed in writing between the Agent and the Company, those terms shall prevail for the duration of the agreed period.
6.7 Taxes
All fees and charges stated in this Agreement and on invoices issued by the Company are exclusive of any applicable taxes, duties, levies, or governmental charges, including but not limited to Value Added Tax (VAT), withholding tax, or any other tax imposed by any authority in Thailand, the United States, or any other jurisdiction. The Agent is solely responsible for determining, reporting, and paying all taxes applicable to their receipt of services under this Agreement and to their real estate agency activities. The Company is not responsible for any tax obligations of the Agent arising from this Agreement. If the Company is required by law to collect any tax from the Agent, such tax will be added to the invoice and payable by the Agent in addition to the stated fees.
7. Free Trial Period
Upon registration, the Agent is granted access to the Platform's core listing and lead management features at no charge for a Free Trial Period of six (6) months from the date of account activation. The Free Trial Period may be extended at the Company's sole discretion, or a specific extended period may be agreed in writing between the Agent and the Company. The Free Trial Period does not include Promotional Package services, which remain subject to separate purchase.
The Agent's account will not automatically transition to a paid subscription upon expiry of the Free Trial Period. Upon expiry, the Company may present the Agent with available subscription or package options through the in-portal dashboard or by direct communication. If the Agent does not purchase a subscription or package within a reasonable period following expiry of the Free Trial Period, the Agent's account may be deactivated. Deactivation does not constitute termination of this Agreement; the Agent may reactivate their account upon purchasing an appropriate package.
8. Intellectual Property and Content Licence
8.1 Licence Grant by Agent
By publishing a Listing on the Platform, the Agent grants the Company an irrevocable, non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt, distribute, and promote the Listing content — including all photographs, descriptions, pricing information, and associated materials — for the following purposes: (a) displaying the Listing on the Platform; (b) promoting the Platform and its content through the Company's marketing channels, including social media, paid advertising, email communications, and third-party publications; (c) generating SEO-optimised content pages; and (d) improving the Platform's services. This licence survives termination of the Agent's account with respect to any content that was published during the term of this Agreement.
8.2 Company Intellectual Property
All intellectual property in the Platform, including its design, software, databases, brand names, logos, and content created by the Company, is the exclusive property of DealsGrid LLC. Nothing in this Agreement grants the Agent any right or licence to use the Company's intellectual property except as strictly necessary for the Agent's use of the Platform in accordance with this Agreement.
8.3 Agent Brand Licence
The Agent grants the Company a non-exclusive, royalty-free licence to use the Agent's name, logo, and agency branding in connection with the display of the Agent's Listings and profile on the Platform, and for marketing and promotional activities undertaken by the Company. This licence terminates upon deactivation or termination of the Agent's account.
9. Agent Warranties and Representations
The Agent represents and warrants to the Company, on a continuing basis throughout the term of this Agreement, that:
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All information provided to the Company, including registration information and Listing content, is true, accurate, current, and complete;
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The Agent has full legal capacity and authority to enter into and perform this Agreement, and if acting on behalf of a legal entity, has the authority to bind that entity;
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The Agent holds all licences, permits, and authorisations required to carry out real estate agency activities in the jurisdictions in which the Agent operates;
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The Agent's use of the Platform and publication of Listings complies with all applicable laws and regulations, including Thai property law, data protection legislation, consumer protection laws, and advertising standards;
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The Agent will process Lead Data in compliance with all applicable data protection laws and will not use Lead Data in any manner prohibited by Section 5 of this Agreement;
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The Agent has not been convicted of fraud, money laundering, or any criminal offence related to real estate or financial services;
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The Agent complies and will continue to comply with all applicable anti-money laundering, anti-corruption, and counter-terrorism financing laws, including but not limited to Thailand's Anti-Money Laundering Act B.E. 2542 (1999), the Counter-Terrorism and Proliferation of Weapon of Mass Destruction Financing Act B.E. 2559 (2016), and the Act Supplementing the Constitution Relating to the Prevention and Suppression of Corruption B.E. 2561 (2018). The Agent will promptly notify the Company at legal@dealsgrid.ai if the Agent becomes subject to any investigation, proceeding, or allegation related to money laundering, corruption, fraud, or terrorist financing.
10. Prohibited Conduct
The Agent must not:
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Publish false, misleading, inaccurate, or fraudulent Listings, including but not limited to fabricated property details, fictitious pricing, or photographs that do not represent the advertised property;
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Advertise a property without the authorisation of the property owner or a duly authorised intermediary;
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Use the Platform to conduct or facilitate any unlawful activity, including fraud, money laundering, or violations of Thai law, United States law, or the laws of the Agent's jurisdiction;
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Upload images, descriptions, or other content that infringes the intellectual property rights of any third party without having obtained the necessary rights or permissions;
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Share, transfer, or sell their Agent Portal account or account credentials to any third party;
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Use automated tools, bots, or scripts to access, scrape, or extract data from the Platform;
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Harass, abuse, threaten, or send unsolicited communications to Buyers or other Platform users;
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Attempt to circumvent, disable, or interfere with any security or access-control features of the Platform;
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Include in any Listing, profile, or communication on the Platform any branding, logo, watermark, link, or reference to any competing real estate marketplace or listing platform, or use the Platform to divert traffic to any competing service;
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Include in any Listing photographs or images that contain watermarks, logos, or branding of any third-party platform, agency, or competitor without the express prior written consent of the Company;
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Include in any Listing or communication any content that is defamatory, discriminatory, obscene, or otherwise unlawful.
11. Moderation, Warnings, and Suspension
11.1 Complaint Process
The Platform provides a complaint reporting mechanism accessible on each Listing page. Upon receipt of a complaint regarding a Listing, the Company will investigate the complaint and may take the following steps at its sole discretion: (a) contact the Agent to request clarification or correction of the Listing; (b) temporarily suspend the Listing pending investigation; (c) issue a formal warning to the Agent; (d) permanently remove the Listing; or (e) suspend or terminate the Agent's account in accordance with Section 12.
11.2 Warning and Escalation
Where a complaint is substantiated and reveals an inaccuracy, misleading information, or a breach of this Agreement that is capable of remedy, the Company will issue a written warning to the Agent by email and request that the Listing be corrected or removed within a reasonable period. If the Agent fails to remedy the breach within the period specified in the warning, or if the same Agent receives repeated substantiated complaints, the Company reserves the right to suspend or terminate the Agent's account without further warning.
11.3 Immediate Suspension
The Company reserves the right to immediately suspend or deactivate any Listing or Agent account, without prior warning, where the Company has reasonable grounds to believe that the Agent has engaged in deliberate fraud, material misrepresentation, or any other serious breach of this Agreement or applicable law.
11.4 Appeal Process
An Agent whose Listing has been removed or account has been suspended may submit a written appeal to legal@dealsgrid.ai. Each appeal will be reviewed individually by the Company. The Company's decision following review of an appeal is final. Submission of an appeal does not automatically result in reinstatement of access.
12. Termination
12.1 Termination by Agent
The Agent may terminate this Agreement and close their account at any time by providing thirty (30) days' written notice to the Company at legal@dealsgrid.ai. During the notice period, the Agent remains bound by all obligations under this Agreement. Upon expiry of the notice period, the Agent's account will be deactivated and all active Listings will be removed from the Platform. No refund will be provided for any unused portion of a Promotional Package during the notice period.
12.2 Termination by Company
The Company may terminate this Agreement and deactivate the Agent's account immediately and without prior notice upon the occurrence of any of the following events:
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The Agent has committed deliberate fraud, material misrepresentation, or repeated breaches of this Agreement that have not been remedied following warning;
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The Agent has engaged in any unlawful activity in connection with their use of the Platform;
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The Agent has failed to make payment of any fees within the grace period specified in Section 6.4;
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The Agent has become insolvent, entered bankruptcy, liquidation, or any equivalent insolvency proceedings;
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The Company is required to do so by applicable law or regulatory authority;
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The Company discontinues the Platform or Agent Portal service entirely.
12.3 Company Notice Period
Where the Company terminates this Agreement for reasons other than those listed in Section 12.2, the Company will provide the Agent with thirty (30) days' written notice of termination. Where the Company makes material changes to the Platform or its services that adversely affect the Agent's use of the Platform, the Company will provide reasonable advance notice of not less than fourteen (14) days.
12.4 Effect of Termination
Upon termination of this Agreement: (a) the Agent's access to the Agent Portal shall cease immediately; (b) all active Listings shall be removed from the Platform; (c) the Company may delete the Agent's account data subject to its data retention obligations; (d) all outstanding fees remain due and payable; and (e) no refund of any fees paid in advance will be provided. Termination does not affect any accrued rights or obligations of either party.
13. Disclaimers and Limitation of Liability
13.1 Platform Provided As Is
THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE UNINTERRUPTED AVAILABILITY OF THE PLATFORM, THE NUMBER OF LEADS OR BUYERS THE AGENT WILL RECEIVE, THE QUALITY OF LEADS DELIVERED, OR THE SUITABILITY OF THE PLATFORM FOR THE AGENT'S BUSINESS PURPOSES.
13.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO THE AGENT ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE AGENT TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS, OR LOSS OF DATA.
14. Indemnification
The Agent agrees to indemnify, defend, and hold harmless DealsGrid LLC, its members, managers, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) the Agent's Listings or other content published on the Platform; (b) the Agent's use of Lead Data; (c) any breach of this Agreement by the Agent; (d) any violation of applicable law by the Agent; (e) any claim by a property owner, Buyer, or third party arising from the Agent's real estate activities; or (f) any infringement of any intellectual property or other third-party rights by the Agent's content. This indemnification obligation survives termination of this Agreement.
15. Confidentiality
The Agent acknowledges that in the course of using the Platform they may have access to confidential information of the Company, including pricing policies, business strategies, technology systems, and other non-public information. The Agent undertakes to: (a) keep all such confidential information strictly confidential; (b) not disclose any confidential information to any third party without the Company's prior written consent; and (c) use confidential information only for the purpose of using the Platform in accordance with this Agreement. These obligations of confidentiality survive termination of this Agreement for a period of three (3) years. The Agent shall promptly notify the Company if they become aware of any actual or threatened breach of this Section.
16. Future Rental Listings
The Platform currently supports residential property for sale only. The Company may, at its sole discretion, expand the Platform to include rental property listings in the future. Any such expansion will be subject to additional terms and conditions notified to Agents at that time. Agents are advised that under Thailand's Hotel Act B.E. 2547 (2004), service fees for accommodation in privately owned residential property without a hotel business licence must be charged on a monthly basis at minimum. Should the Company introduce rental listing functionality, Agents will be required to comply with all applicable Thai laws governing short-term and long-term residential rentals.
17. Governing Law and Dispute Resolution
17.1 Governing Law
This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
17.2 Dispute Resolution
Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the State of Wyoming, United States. Before commencing any formal legal proceedings, the parties agree to attempt to resolve the dispute informally by written notice to legal@dealsgrid.ai and good-faith negotiation for a period of not less than thirty (30) days.
18. General Provisions
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Entire Agreement: This Agreement, together with the DealsGrid Terms of Use, Privacy Policy, and Cookie Policy, constitutes the entire agreement between the Agent and the Company with respect to the subject matter hereof and supersedes all prior agreements and understandings.
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Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
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No Waiver: Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that party's right to enforce such provision in the future.
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Assignment: The Agent may not assign or transfer any rights or obligations under this Agreement without the Company's prior written consent. The Company may assign this Agreement at any time upon written notice to the Agent.
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Language: This Agreement is executed in the English language, which is the authoritative and legally binding version. Any translation provided for convenience does not create additional rights or obligations.
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Force Majeure: Neither party shall be in breach of this Agreement as a result of any failure or delay in performance caused by circumstances beyond their reasonable control, including acts of God, natural disasters, government actions, war, civil unrest, pandemics, cyberattacks, or failures of third-party infrastructure.
19. Contact Information
For any questions, notices, or correspondence relating to this Agreement:
DealsGrid LLC
Wyoming, United States
Legal & Agreement: legal@dealsgrid.ai
Support: support@dealsgrid.ai
Privacy: privacy@dealsgrid.ai
Agent Portal: https://agents.dealsgrid.ai